Customer Loyalty in a Competitive Industry With Joe Fontana

Give an Ovation: The Restaurant Guest Experience Podcast - A podcast by Ovation

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Send us a textMeet Joe Fontana, the charismatic owner of a successful chicken sandwich restaurant, Fry the Coop. With an unwavering commitment to enhancing the guest experience, Joe reveals how he's carved out a successful niche within the bustling chicken industry. We tackle the tough topic of survival in a cut-throat market and the ever-changing restaurant industry trends.On this episode, you'll learn from Joe about:Timeless menu itemsNurturing strong community connectionsTackling cus...