Optimizing Operations During COVID-19 with Paula Grassell
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates - A podcast by Ovation - Mondays
Send us a text Paula Grassell is an operations expert - as a former operations manager at MOD Pizza, REI, and Starbucks, she had great insights to share about how restaurants can manage during this pandemic. Her and Zack Oates discuss tuning into customers, being in the people business, how to get front line workers engaged, and more.
