People-First Hospitality with Jennifer Dodd
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates - A podcast by Ovation - Mondays
Send us a text In this episode of Give an Ovation, we welcome Jennifer Dodd, a 30-year restaurant industry veteran and the CEO of Main Squeeze Juice Co. Jennifer has led in QSR, casual dining, and franchising, making her a powerhouse in restaurant operations and leadership. Zack and Jennifer discuss: Why hospitality is—and always will be—a people-first businessThe power of customization and how it impacts guest experienceHow technology can enhance service without replacing the human elementTh...
