EP #2 – Preparing for Hurricane Season

Hospitality Academy - A podcast by Susan Pannozzo

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Preparing for Hurricane Season  – 2017 Update. ** SPECIAL NOTE:  This information has been updated based on May 25, 2017, predictions from NOAA’s Climate Prediction Center. Planning and preparing your hotel for hurricane season each year can be a daunting task.  But with a solid plan in place and an early start to your preparations, you will make the task of preparing for the hurricane season much easier.   This episode addresses some of the critical planning that every hotel that sits along a hurricane threat coastline should be undertaking as we head into this year’s hurricane season.  June 1, marks the official start of the six-month Atlantic hurricane season. The season will last through the end of November.  On average, the bulk of the season ramps up in August, reaches a peak in September, then begins to slow down in October. Of course, individual seasons may not follow this timeline.  NOTE:  The original podcast was recorded in 2015, however, the information provided remains just as important today. What you will learn in this episode: * Steps you should be taking now to prepare. * Considerations prior to a storm threatening your area. There is a consensus among agencies that make seasonal hurricane forecasts that the 2017 season will be above normal.  This is due to a weak or non-existent El Nino effect and near -or above-average sea-surface temperatures across the tropical Atlantic Ocean and the Caribbean Sea. If you’re located in any hurricane-vulnerable city along the coast, preparations should be well underway as the hurricane season approaches. Now is the time to prepare, not when a storm threatens.  You are considered to be at risk of hurricanes if you are located anywhere within 100 miles of the coastline from the Florida Panhandle westward to Brownsville, TX,  or along the eastern Atlantic coastline as far north as Massachusetts and anywhere in the state of Florida. This year, NOAA – one of the leading forecasting agencies, predicts that 11-17 named storms will form.  5-9 actual hurricanes are predicted with 2-4 of them being Major Hurricanes, which is classified as a category 3-4-5 storm. Regardless of how many storms develop this year, it only takes one to disrupt lives and business.  And, any amount of probability is enough to require thorough planning.  So what does that planning entail?  Well, for starters, you should have a thorough and well thought out checklist to guide you through your preparations.  That checklist should identify who is responsible for what tasks and when those tasks need to be completed. And, you should have an extensive checklist of supplies on hand.  That supply list should be broken down to include how much of a particular supply you need, when to have it and where you will store the items.  Not all supplies should be purchased too far in advance since the shelf life of the product, and storage space needs to be considered.  Some supplies will need to be purchased as the probability of a storm affecting your area increases.  You should, however, have a plan in place well in advance for what those supplies will be, and where and when you will purchase them in order to reduce the chaos as the storm approaches.   Another pre-storm preparation needs to include a review of your hotel policies – what policies might you relax during a time of emergency.  For example, what will your hotel cancellation policy be?  And what about your policy on pets  – maybe you don’t accept pets under normal circumstances, but will you during a storm?  What will your staffing policies look like? Who will be required to be on the property?  Will employees be able to bring family members to stay at the hotel?  You’ll also need to determine what your hours of operations will be for your restaurant if you have one, and have a limited menu thought out and available w...