Hospitality Academy

41 Episodes

1. EP #41 – Creating a Customer Service Culture with Micah Solomon

   Published: 3/15/2020
2. EP #40 – Crisis Readiness for the Hospitality Industry

   Published: 1/24/2020
3. EP #39 – The Power of Moments with Author Chip Heath

   Published: 10/3/2017
4. EP #38 – Legal Rights and Responsibilities of the Innkeeper

   Published: 7/18/2017
5. EP #37 – An Open and Shut Case for Cleaning Guest Rooms

   Published: 7/6/2017
6. EP #36 – AHLA’s Hotel GM of the Year, Craig Poole

   Published: 6/21/2017
7. EP #35 – Secrets to Running an Award Winning Hotel

   Published: 6/6/2017
8. EP #34 – Celebrate Service Week at IHG with Jon Wakeman

   Published: 5/22/2017
9. EP #2 – Preparing for Hurricane Season

   Published: 5/19/2017
10. EP #33 – Rocco Bova Shares Career Advice for Aspiring Hoteliers

    Published: 5/9/2017
11. EP #32 – Effective Interviewing Techniques with Jody Rogers

    Published: 4/25/2017
12. EP #31 – Career Magic In The Hospitality Industry with Lee Cockerell

    Published: 4/11/2017
13. EP #30 – Social Media’s Influence on Hotel Marketing

    Published: 3/22/2017
14. EP #29 – Digital Marketing For The Hospitality Industry

    Published: 2/23/2017
15. EP #28 – Understanding ADA Laws On Service Animals in Hotels

    Published: 2/2/2017
16. EP #27 – Effectively Using Online Feedback and Reviews, with Daniel Craig

    Published: 1/12/2017
17. EP #26 – Conquering The Leadership Gap In Hospitality, with Sarah Pittson

    Published: 12/15/2016
18. EP #25 – Vacation Home Rental Hospitality, with Ross Twiddy

    Published: 11/17/2016
19. EP #24 – Succeeding In Urban Neighborhoods, with Imran Jivani

    Published: 9/28/2016
20. EP #23 – The Complete Customer Experience, with Tony Bodoh

    Published: 8/30/2016