Season 1 - #20 Deon Nicholas & Dan Watkins, Forethought

In this special episode, we shake things up with a webinar-style format featuring two incredible guests: Dion Nicholas, CEO and Co-Founder of Forethought, and Dan Watkins, the company’s President who recently transitioned from Qualtrics. Forethought, an AI company, is on a mission to revolutionize customer support by empowering agents and knowledge workers with AI-powered solutions. Together, Dion and Dan dive into the origins of Forethought, the evolution of AI in the workplace, and their in...