Inside The Workflow

64 Episodes

1. #31 Dan O’Leary, Senior Director of Strategic Partnerships at Box

   Published: 3/14/2025
2. #15 - Gil Lara, Chief Creative Officer & Co-Founder, Sprout Social: The Journey from Graffiti to Leading Design in Tech

   Published: 2/18/2025
3. #30 Philippe Mesritz, Chief Customer Officer and former General Manager at Community Brands: Leadership, AI, and Building High-Performing Teams

   Published: 2/13/2025
4. #29 Ashley Smith, GP & Founder at Vermilion Cliffs Ventures: From Twilio to Venture Capital & the Future of AI

   Published: 2/6/2025
5. #28 Todd Baylis, Chief Customer Officer at Bloomerang: Leadership and Customer Experience

   Published: 2/1/2025
6. #26 Melissa Rosenthal, Co-Founder at Outlever - Disrupting Marketing, Leadership, and Building Outlever

   Published: 1/29/2025
7. #27 Dave Blake, Founder/CEO at ClientSucess: Leadership, Customer Success, and the Future of SaaS

   Published: 1/29/2025
8. #20 - Ben Rosenberg, Sr. Director of Customer Support, Enablement, and Community at ChurnZero: Leadership, Mentorship, and the Future of Customer Experience

   Published: 12/20/2024
9. #25 Arturo Suarez Martin, Sr. Director of Customer Success at PagerDuty - Innovation and Resilience

   Published: 12/20/2024
10. #24 Laura Bedoya, Senior Technical Support Manager, Vitally.io – Building Customer Support Teams and Fostering Community

    Published: 12/20/2024
11. #23 Maranda Dziekonsk, VP, Customer Success, ID.me: Scaling Teams, Building Agile Processes, and Staying Customer-Focused

    Published: 12/20/2024
12. #22 - Luke Ferrel, Global Head of Customer Success, at Deel: Leadership, Scaling CS, and the Future of Work

    Published: 12/20/2024
13. #21 Aaron Woods, Director of Strategic Post Sales, formerly at LaunchDarkly: Navigating the Challenges and Rewards of Customer Success

    Published: 12/20/2024
14. #18 - Colin Nederkoorn, Founder & CEO, Customer.io: Navigating Growth and Leadership

    Published: 12/11/2024
15. #19 Hadi Partovi, Founder, Code.org, How AI will reshape education

    Published: 12/9/2024
16. #17 - Roman Rothier, Principal Platform Architect, Zendesk: Redefining Customer Support Excellence

    Published: 12/6/2024
17. #16 - Akhil Agrawal, Sr. VP - NA Business, Infocepts: The Journey from Data to Leadership

    Published: 10/15/2024
18. #14 - Mike Pell, Director at Microsoft, Inventor of PDF & Acrobat, Global Innovation at Microsoft, Talks Creativity, Innovation, and the Future of Technology

    Published: 10/4/2024
19. #13 - Sachin Lad, CTO at Zight, Balancing Agility and Scalability

    Published: 10/1/2024
20. #12 - Thomas Bouldin, Google Tech Lead, Scaling Cloud Infrastructure & AI

    Published: 10/1/2024