The 7 Guiding Principles - The Golden Rules of ITSM
ITIL® 4 Unplugged - Simplifying IT Service Management - A podcast by Con Punto y Koma
In this episode, we’re diving into something that makes ITIL actually work in the real world - The ITIL Guiding Principles, the golden rules of IT service management. These seven principles help businesses make smart decisions, avoid unnecessary headaches, and, most importantly, focus on what really matters.
