212 : Refining your Leadership and Systems in a Crisis

Keys To The Shop : Equipping Coffee Shop Leaders - A podcast by Chris Deferio

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The time to lean into optimizing your operations and how you show up as a leader is now. As we get used to the "new normal" everyday, we need to take time to look at some critical elements of the work we do in the middle of the crisis and how it what we can do to create excellence in the face of uncertainty, and inspiration in a time of fear.  Today you and I will go over 6 areas I believe need to be focused on and refined in order to thrive right now and to create a culture that both cares for the present while investing in the future.  Today we will cover: SOPs Importance of Communication Inventory/Ordering Accountability Power of Presence Using R.E.P. Value driven tactics Links: Founder Friday w/ Lauren Crabbe COVID Focus w/ Jonathan Pascual / Taproom Coffee and Beer Man's Search for Meaning - Victor Frankl  Work from your Strengths w/ Lisa Cummings SOPs FTW 10 Steps to being a People 1st Leader Communicate Duplicate Repeat  Being the Point of Clarity Why It's OK to be the Boss w/Bruce Tulgan The Power of Good Authority w/Jonathan Raymond   The BEST in commercial coffee equipment www.prima-coffee.com/keys   Want the best plant based beverage for your coffee drinks?  www.pacificfoods.com/food-service