Understanding a customers context is the key to self-service success - Interview with Bill Colleran

Punk CX with Adrian Swinscoe - A podcast by Adrian Swinscoe

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Understanding a customers context is the key to self-service success - Interview with Bill Colleran, President and Chief Executive Officer of AnswerDash, a predictive and artificial intelligence (AI) powered Q&A Saas platform that facilitates customer service for e-commerce businesses thereby reducing support costs and revealing customer needs.