Spotify and the future of intelligent automation

Questions for now - Compelling perspectives on digital CX - A podcast by TELUS Digital

Categories:

Business Technology

On this episode of TELUS International Studios, we're joined by Sidney Madison Prescott, global head of intelligent automation at Spotify. Sidney shares her take on the future of artificial intelligence, robotic process automation and machine learning as well as some of the best practices used at Spotify to drive efficiencies.