Questions for now - Compelling perspectives on digital CX

A podcast by TELUS Digital

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65 Episodes

  1. How can brands turn customer success into their second growth engine? (feat. Daphne Costa Lopes of HubSpot)

    Published: 11/21/2024
  2. How can leaders win and optimize investment in CX? (feat. Jeannie Walters, Mark Raffan and Alain Méric)

    Published: 10/30/2024
  3. How can you maintain customer affinity while rebranding? (feat. Billie Loewen and David Soberman)

    Published: 9/26/2024
  4. What does customer loyalty look like in the age of AI? (feat. Shep Hyken and Colin Shaw)

    Published: 8/27/2024
  5. How can you act as a customer experience change agent in your organization? (feat. Blake Morgan and Lori Branton)

    Published: 7/30/2024
  6. How can brands design and deliver seamless customer experiences? (feat. David Avrin and Jim Mitchell)

    Published: 6/27/2024
  7. How can brands deliver experiences that create loyal customer advocates? (feat. Jay Baer, Brittany Hodak and Rajiv Dhand)

    Published: 5/30/2024
  8. What is the Frank And Oak secret for adapting to changing customer preferences?

    Published: 4/29/2024
  9. What trends are shaping customer experiences in 2024?

    Published: 3/27/2024
  10. How can employee-facing technology improve your customer experience?

    Published: 2/27/2024
  11. Has the time come to prioritize voice-first experiences?

    Published: 1/11/2024
  12. Are these digital CX resolutions on your list for 2024?

    Published: 12/9/2023
  13. What do people get wrong about automation?

    Published: 11/14/2023
  14. How can start-ups achieve the same world-class customer experience as a Fortune 500 company?

    Published: 10/13/2023
  15. How can brands rethink data security to maintain customer trust?

    Published: 9/7/2023
  16. How can brands leverage innovation to recruit top-tier talent?

    Published: 7/31/2023
  17. How do customer expectations change in difficult economic climates?

    Published: 6/29/2023
  18. How can brands keep up with algospeak?

    Published: 5/25/2023
  19. A trailer for now: Questions for now - Compelling perspectives on digital CX

    Published: 5/18/2023
  20. Matt Dixon on overcoming customer indecision

    Published: 8/17/2022

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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.