The importance of a customer-first mindset - Insights from HubSpot

Questions for now - Compelling perspectives on digital CX - A podcast by TELUS Digital

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Business Technology

How important is it to have a ‘customer-first’ mindset? How valuable is it to your company? And how can you go about successfully developing one? HubSpot has over 40,000 customers in 90 countries and having a genuine ‘customer-first’ approach has been central to its success. In this episode, Amanda Whyte, Senior Manager of Agency Partner and Customer Success at HubSpot, shares insights on how to have a ‘customer-first’ mindset.