What do people get wrong about automation?

Questions for now - Compelling perspectives on digital CX - A podcast by TELUS Digital

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Business Technology

On this episode, we ask big questions to debunk prominent myths and misconceptions surrounding automation in customer experience (CX). Listen for the compelling insights of Nigel Devaraj, senior product manager, hyper automation at TELUS International, and Chandrakant Binwani, former director, intelligent automation solutions at Automation Anywhere.