Episode 83: Using Data Science & AI to Improve Product Discoverability, with Coveo's Head of Product
Inside Commerce: Ecommerce Strategy, CX and Technology Podcast - A podcast by Paul Rogers and James Gurd
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Artificial Intelligence (AI) is revolutionizing ecommerce for small and big businesses. AI is being used by various ecommerce companies to get a better understanding of their customers. It is also being used to improve the online customer experience For episode #83, we speak to the data science team at Coveo. Coveo is an ecommerce vendor providing self-optimising AI that learns from every click and query. We discuss the role AI plays in a leading technology company and how it is benefiting merchants.