EP92: Reducing Ecommerce Returns With Better Technology & CX, an interview with Truefit
Inside Commerce: Ecommerce Strategy, CX and Technology Podcast - A podcast by Paul Rogers and James Gurd
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In our 92nd episode, we're joined by TrueFit EMEA Managing Director Sarah Curran and Principal Success Manager, Astrid Laidet. Sarah and Astrid talk to us about the optimum setup for sizing in ecommerce, the impact of poor sizing information and context, how TrueFit works and various case studies illustrating how retailers are reducing returns rates.