ZFW’s Madhav Kasturia on pandemic pivots

Going from a small takeout store to a hyperlocal fulfillment platform in 6 years, ZFW Hospitality has a story to tell. We spoke with their Founder, Madhav Kasturia — one of India’s youngest serial restaurateurs — about: Lockdown lessons and the impact on the hospitality industry Decision making in challenging situations Empowering customers through a great experience