Elevating Every Employee: The Key to a Remarkable Customer Experience with Sharon Mandell, SVP & CIO of Juniper Networks

The Customer Experience Show - A podcast by Caspian Studios

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Business Technology

Sharon Mandell, Senior Vice President and CIO of Juniper Networks, joins Phil to discuss why every employee who touches the product impacts the customer experience, the benefits of being a customer of your own company, and how AI can free up employees to offer better customer care.