Getting Customer-Obsessed with Janelle Estes, Chief Insights Officer at UserTesting

The Customer Experience Show - A podcast by Caspian Studios

Categories:

Business Technology

This episode features an interview with Janelle Estes, Chief Insights Officer at UserTesting. Janelle is a CX leader and strategist who has authored white papers and articles and spoken at industry conferences like Turing Fest. Before UserTesting, she worked for UX pioneers the Nielsen Norman Group.