Ep 17 | Sue Nabeth Moore, Jason C. Whitehead – Product Adoption is a Predictor of Customer Outcomes
The Customer Success Intelligence Podcast - A podcast by SmartKarrot

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Educate customers if adoption is a challenge, educate them about the Outcomes that will get affected due to low adoption, and try to give them an area in your platform (or reports) where they can track and measure their own adoption.