Trends in Customer Success Team Culture with David Sakamoto (VP of Customer Success, GitLabs)

The Customer Success Podcast - A podcast by Gainsight

Categories:

Business

In this episode, Allison Pickens (COO, Gainsight) sits down with David Sakamoto (VP of Customer Success at GitLabs) to discuss a recent study he completed on cultural trends within CSM teams, what it means for the industry, and how to develop a leading CS culture.