Why Customer Training is Essential for Customer Success with Rob Castaneda

The Customer Success Podcast - A podcast by Gainsight

Categories:

Business

In this episode, Allison Pickens (Chief Customer Officer, Gainsight) sits down with Rob Castaneda (CEO, ServiceRocket)to discuss the importance of customer training in customer success initiatives, why you need to implement a cross-functional training program and how cutting-edge technologies are transforming the future of customer training.