47. Is It Possible For Restaurants To Incorporate A Touchless Experience Without Losing Their Soul?

In this episode Myles and Bobby tackle the question of incorporating a touchless experience in restaurants that virtually eliminates all human interaction and the effects that might have on a restaurants ability to build true loyalty. The reason for moving in this direction is all in the name of streamlining operations, but are there better ways to do that without eliminating the human equation and making it just a transaction? We would love for you to weigh in with your thoughts. Enjoy the episode!