AI Insights to Power Your Business with Josh Schachter of Update AI | Episode 054
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - A podcast by Alex Turkovic - Tuesdays
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Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovicJosh Schachter is the Founder and CEO of UpdateAI, the conversation intelligence tool built specifically for the customer success profession. He sits down with Alex to talk product management, the unorthodox genesis of UpdateAI, and, of course, artificial intelligence itself.Key topics:00:00 - Introduction02:50 - Josh's background in product management05:17 - Joining Idea Lab and finding inspiration07:52 - How Update...
