Data Hygiene for Great Customer Experiences with Irwin Hipsman of Repetitos | Episode 086
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - A podcast by Alex Turkovic - Tuesdays
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To participate in Irwin's research project, go to https://repetitos.com/research. The first 20 respondents will get a free one-hour session with Irwin! Irwin Hipsman, Founder at Repetitos, chats with Alex about the importance of data hygiene and how tracking customer movement impacts digital customer success initiatives. The two discuss the challenges of maintaining accurate account health scores, managing segmentation errors, and fostering alignment across teams to optimize customer experie...
