Iterating Your Way to Digital Customer Success Maturity with Aaron Hatton from Gainsight | Episode 018

The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - A podcast by Alex Turkovic - Tuesdays

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Get ready for an enlightening conversation as we sit down to converse with Aaron Hatton, Digital Customer Success Program Manager at Gainsight. With his vast experience and technical background, Aaron unpacks the intricacies of data, user self-identification, the growth mindset, and much more, giving you invaluable insights into Gainsight's own digital customer success strategies.In this episode, Aaron recounts how his technical & support background has formed into a career in Digital CS....