Jan Young of JanYoungCX and The Success League | Episode 006
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - A podcast by Alex Turkovic - Tuesdays
Categories:
You've likely seen Jan Young in various Customer Success communities such as the CS Office Hours and Rev Room. Most recently, she has launched JanYoungCX, providing courses, coaching & consulting in customer led growth. Her contributions to the CS community are numerous and always valuable, which is why I was so delighted to have her on the show!In our conversation, we discuss (among other things) using tools to drive internal efficiencies, personalized content, generative AI and going be...
