The Generative AI Primer for CSMs | Episode 055
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. - A podcast by Alex Turkovic - Tuesdays
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In this, my second solo episode - I wanted to spend some time trying to demystify Generative AI for CSMs and CS leaders alike. According to statistics, only 25% of CS workers utilize AI in the workplace on a regular basis, which I think is WAY too low - especially considering how stretched thin most CSMs really are.So - in this episode, we focus on proper prompting, a few tools that exist out there and a plethora of use-cases for you to dig into:0:00:00 - Introduction0:03:55 - Topic introduct...
