3 Secrets to ButcherBox’s Customer Obsession From Chief Product & Experience Officer Lesley Mottla

It takes a lot to stand out in the competitive DTC food delivery market. But ButcherBox built a competitive advantage by staying true to one of its core values: being customer obsessed. Chief Product & Experience Officer Lesley Mottla says the value isn’t just words on the wall—it’s something leaders and employees are constantly talking about and living. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.