#143 People remember how you make them feel
World Class Real Estate - A podcast by Sam Hunter, Mark Worrall and Ian Macbeth - Tuesdays
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Sam and Mark discuss two very different customer service experiences they've been involved in over the last week and how you can turn challenges into opportunities. If your customer service has slipped in a busy market, this episode is a key reminder just how important it can be for your business and how focussing on the basics can make a huge difference.
