The future trajectory of AI in customer experience, with Sham Aziz

VUX World - A podcast by Kane Simms

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Sham Aziz, Selfridges, Head of Customer Service at Selfridges and long-time customer experience expert, joins me to share his perspectives on the current and future trajectory of AI for customer experience and enterprise automation. Hosted on Acast. See acast.com/privacy for more information.