VUX World

302 Episodes

1. Navigating the CX Maze: Insights from Ian Robertson on VUX World

   Published: 2/27/2024
2. Microsoft Copilot: Enterprise lessons learned with Pete Kemp

   Published: 2/23/2024
3. Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

   Published: 2/9/2024
4. What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

   Published: 2/7/2024
5. Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

   Published: 1/23/2024
6. Agnoy Agent Roundtable #1

   Published: 12/20/2023
7. A year in enterprise AI: 2023 review with Frank Schneider, Verint

   Published: 12/6/2023
8. What's going on at OpenAI? Plus, some LLM developments, with Matt Taylor

   Published: 11/22/2023
9. Leveraging Amazon Bedrock for Generative AI Applications with JP

   Published: 11/16/2023
10. The proof is in your data: conversation analytics at scale with Andrew Moorhouse

    Published: 11/15/2023
11. AI literacy with Mara Cairo, Product Owner, Amii

    Published: 11/3/2023
12. AI in Healthcare with Adam Odessky, Sensley

    Published: 11/1/2023
13. AI-based routing in contact centres with Ronald Rubens, Sentio CX

    Published: 10/27/2023
14. Conversations Squared With Justin randall

    Published: 10/24/2023
15. Customer journey analytics with Tim Friebel

    Published: 10/2/2023
16. The Uniphore approach to conversational automation with Kim West

    Published: 9/26/2023
17. Why messaging should be part of your content strategy, with Nick Martin

    Published: 9/21/2023
18. The future trajectory of AI in customer experience, with Sham Aziz

    Published: 9/20/2023
19. Conversations2 - Millani Jayasingkam

    Published: 8/30/2023
20. LLMs in practice with Matt Taylor, Knowbl

    Published: 8/29/2023