B2B Insights Podcast

66 Episodes

1. #25: CX Masters - James Dodkins, Rockstar CX

   Published: 1/6/2021
2. #24: CX Masters - Bruce Temkin, Qualtrics XM Institute

   Published: 12/18/2020
3. #23: CX Masters - Ian Golding, Customer Experience Consultancy

   Published: 12/17/2020
4. #22: CX Masters - Colin Shaw, Beyond Philosophy

   Published: 12/10/2020
5. #21: We Are Merkle B2B - Matt Harrison, CEO of B2B International

   Published: 10/29/2020
6. #20: We Are Merkle B2B - Ryan Vong, Founder and CEO of Digital Pi

   Published: 10/22/2020
7. #19: We Are Merkle B2B - Bob Ray, CEO of Merkle DWA

   Published: 10/15/2020
8. #18: We Are Merkle B2B - Christoph Becker, Global CEO & CCO at gyro

   Published: 10/2/2020
9. #17: We Are Merkle B2B - Michael McLaren, Global CEO of Merkle B2B

   Published: 10/1/2020
10. #16: How to Embark on a Digital Transformation Journey

    Published: 9/22/2020
11. #15: Increasing Customer Satisfaction Through Digital

    Published: 9/8/2020
12. #14: Creating a Customer-Centric Digital Experience

    Published: 8/25/2020
13. #13: The Changing Workforce

    Published: 6/23/2020
14. #12: The Importance of an Agile Strategy w/ David Ward (Irwin Mitchell)

    Published: 6/3/2020
15. #11: The Importance of Selling on Value w/ Steve Laborda (ValueBizbooster)

    Published: 5/26/2020
16. #10: The Role of Strategists to Deliver New World Success w/ Rhys Taylor (gyro)

    Published: 5/19/2020
17. #9: How Research & Insights Can Help Businesses Navigate Uncertain Times w/ Jane Frost (MRS)

    Published: 5/12/2020
18. #8: Bringing Your Brand To Life Through Culture w/ Theo Kroese (Moving As One)

    Published: 5/5/2020
19. #7: The Importance of Innovation to Stay Ahead w/ James Gibson (Michelin)

    Published: 4/27/2020
20. #6: Customer Experience – More Important Than Ever in Times of Uncertainty

    Published: 4/20/2020