37 Episodes

  1. The Halo Effect (Remastered): Why design overrides functionality

    Published: 2/1/2022
  2. How Starbucks Used Psychology to Perfect Its Experience

    Published: 1/25/2022
  3. How Peloton Used Psychology to Perfect Its Experience

    Published: 1/18/2022
  4. Hyperbolic Discounting: Why we punish our future selves

    Published: 1/11/2022
  5. Fresh Start Effect: Why holidays make us want to change

    Published: 1/4/2022
  6. How Walmart Used Psychology to Perfect Its Experience

    Published: 8/13/2021
  7. How Trader Joe's Defeated Choice Overload

    Published: 7/20/2021
  8. How Peloton Used Psychology to Perfect Its Experience

    Published: 6/15/2021
  9. Cocktail Party Effect: How to apply the science of personalization

    Published: 6/3/2021
  10. How IKEA used psychology to become the world's biggest furniture retailer

    Published: 5/18/2021
  11. Social Proof: The persuasive power of crowds

    Published: 5/4/2021
  12. Cashless Effect: How eliminating the “pain of payment” can improve your experience

    Published: 2/1/2021
  13. The Halo Effect: Why design can override functionality

    Published: 1/21/2021
  14. Loss Aversion: Why losing is twice as painful as winning

    Published: 12/15/2020
  15. The Peak-end Rule: Why some moments matter more than others

    Published: 11/17/2020
  16. Confirmation Bias: How our desire to be right influences our memories and beliefs

    Published: 10/25/2020
  17. The Choice Overload Effect: Why more is less

    Published: 10/11/2020

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Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In the Choice Hacking podcast, we'll learn about these "predictably irrational" behaviors and how to use them to create incredible customer experiences.