Choice Hacking
A podcast by Jennifer L. Clinehens - Thursdays
37 Episodes
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The Halo Effect (Remastered): Why design overrides functionality
Published: 2/1/2022 -
How Starbucks Used Psychology to Perfect Its Experience
Published: 1/25/2022 -
How Peloton Used Psychology to Perfect Its Experience
Published: 1/18/2022 -
Hyperbolic Discounting: Why we punish our future selves
Published: 1/11/2022 -
Fresh Start Effect: Why holidays make us want to change
Published: 1/4/2022 -
How Walmart Used Psychology to Perfect Its Experience
Published: 8/13/2021 -
How Trader Joe's Defeated Choice Overload
Published: 7/20/2021 -
How Peloton Used Psychology to Perfect Its Experience
Published: 6/15/2021 -
Cocktail Party Effect: How to apply the science of personalization
Published: 6/3/2021 -
How IKEA used psychology to become the world's biggest furniture retailer
Published: 5/18/2021 -
Social Proof: The persuasive power of crowds
Published: 5/4/2021 -
Cashless Effect: How eliminating the “pain of payment” can improve your experience
Published: 2/1/2021 -
The Halo Effect: Why design can override functionality
Published: 1/21/2021 -
Loss Aversion: Why losing is twice as painful as winning
Published: 12/15/2020 -
The Peak-end Rule: Why some moments matter more than others
Published: 11/17/2020 -
Confirmation Bias: How our desire to be right influences our memories and beliefs
Published: 10/25/2020 -
The Choice Overload Effect: Why more is less
Published: 10/11/2020
Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In the Choice Hacking podcast, we'll learn about these "predictably irrational" behaviors and how to use them to create incredible customer experiences.