Churn It Up: Customer Success Podcast

A podcast by Aly Mahan

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5 Episodes

  1. #10: Why your customer health scores are not working with Irit Eizips, CSM Practice

    Published: 1/12/2018
  2. #9: How Customer Feedback Impacts Your Entire SaaS Org with Lisa Starita, Beekeeper

    Published: 10/25/2017
  3. #8: Customer Training Best Practices & Quick Wins with Linda Schwaber-Cohen, Skilljar

    Published: 10/6/2017
  4. #7: How To Set Up Customer Health Scores from Scratch with Rachel Jennings, Assignar

    Published: 8/25/2017
  5. #6: Using Video in Customer Success with Amaan Nathoo, Bonjoro

    Published: 8/11/2017

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Receptive has now been acquired by Pendo. Churn It Up is *the* Customer Success podcast providing tips and tricks from the best and brightest in the world of CS. Hosted by Aly Mahan, it's perfect for anyone working on the frontlines of CS or Support, and for Account Managers at SaaS organizations. We share war wounds, bask in heroic tales, and generally just chat about all things Customer Success. This podcast turns attention to CSMs about the day to day projects they manage, and ideas they have on how to make CS easier for everyone. The aim is to inspire and educate, giving you actionable advice and the help you need to succeed. All CS, no BS.