38 Episodes

  1. Inauguration Week — Comms Winners & Losers

    Published: 1/24/2025

  2. Inside Starbucks’ Wildfire Relief Efforts

    Published: 1/17/2025

  3. Meta’s MAGA “Tipping Point” - CES takes Las Vegas

    Published: 1/10/2025

  4. Costco Stands Up To Diversity Critics

    Published: 1/3/2025

  5. Best of Q4 2024

    Published: 12/27/2024

  6. Attack of the Drones

    Published: 12/20/2024

  7. UnitedHealthcare CEO Murder Sends Shockwaves

    Published: 12/13/2024

  8. Walmart's U-turn on DEI

    Published: 12/6/2024

  9. JaGUar’s Roundly-Panned Rebrand

    Published: 11/22/2024

  10. Trump II: Chaos Communications

    Published: 11/18/2024

  11. Now What?

    Published: 11/8/2024

  12. Bezos' No-Endorsements Brouhaha

    Published: 11/1/2024

  13. McDonald’s: You Want Fries With That?

    Published: 10/25/2024

  14. Kellogg’s, Crumbl, and Angry Customers

    Published: 10/18/2024

  15. You Deserve a (Price) Break Today

    Published: 10/11/2024

  16. The Headless Boar

    Published: 10/4/2024

  17. Ford Quits the HRC Index

    Published: 9/27/2024

  18. Introducing "Communication Breakdown" with Craig Carroll and Steve Dowling

    Published: 9/17/2024

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Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.