Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

A podcast by Zendesk: Customer Service Software & Sales CRM

Categories:

Business Technology

29 Episodes

  1. Democratizing creativity through AI with The New Yorker's Matthew Hutson

    Published: 8/23/2023

  2. Why self-service and the employee experience drive cost savings with Virgin Pulse’s Michael Pace

    Published: 8/9/2023

  3. How an iconic luxury retailer embraced phygital experiences, with Liberty London’s Ian Hunt

    Published: 7/26/2023

  4. Keeping the human touch in an AI-driven future

    Published: 7/12/2023

  5. How AI will help businesses understand customers better with Zendesk’s Cristina Fonseca

    Published: 6/28/2023

  6. The customer-first strategy: why it's crucial to your business

    Published: 6/14/2023

  7. The role of AI in self-service and knowledge management — Kajabi's Jared Loman and Zendesk's Maddie Hoffman

    Published: 5/31/2023

  8. How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane

    Published: 5/17/2023

  9. Conversations with Zendesk: The Podcast

    Published: 5/3/2023

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Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.