Crack the Customer Code

509 Episodes

1. 003: Experience Action Podcast - Customer Experience Training

   Published: 12/20/2022
2. 002: Experience Action Podcast - Sponsorship Initiatives

   Published: 12/13/2022
3. New Podcast Introduction: Experience Action with Jeannie Walters

   Published: 12/12/2022
4. 500: Bourbon Summit

   Published: 11/29/2022
5. 499: The Present and Future of CX

   Published: 11/22/2022
6. 498: Jay Baer, The Need for Speed

   Published: 11/15/2022
7. 497: Looking Back on CX

   Published: 11/8/2022
8. 496: Jeff Toister, The Guaranteed Experience

   Published: 11/1/2022
9. 495: Common CX Mistakes

   Published: 10/25/2022
10. 494: Jen Bailin, The Bright, Big Future of CX

    Published: 10/18/2022
11. 493: Special Announcement

    Published: 10/11/2022
12. 492: Zhecho Dobrev, The Value of Emotions

    Published: 10/4/2022
13. 491: Answer to Abusive Customers: Shut Down Support?

    Published: 9/27/2022
14. 490: Deon Nicholas, Human-Centered AI

    Published: 9/20/2022
15. 489: Customer Health Score

    Published: 9/13/2022
16. 488: Dr. Shirley Davis, Inclusive Leadership

    Published: 9/6/2022
17. 487: Season Intro

    Published: 9/5/2022
18. 486: Bourbon Summit, Season Finale

    Published: 4/19/2022
19. 485: David Sakamoto, The Power of Transparency

    Published: 4/12/2022
20. 484: Empathy and Leadership

    Published: 4/5/2022