547 Episodes

  1. Become a World Class Organization

    Published: 1/16/2024
  2. Let Your Team Know What You've Done For Them

    Published: 1/9/2024
  3. Make a Big Deal Out of the Little Things

    Published: 1/2/2024
  4. The Secret to What People Really Want

    Published: 12/26/2023
  5. The Peril of Not Keeping in Touch with the Front Line

    Published: 12/19/2023
  6. Solving Problems as a Team

    Published: 12/12/2023
  7. Planning Organizational Communication

    Published: 12/5/2023
  8. You Can be Nice and Tough

    Published: 11/28/2023
  9. Preparing for the Next Level of Your Career

    Published: 11/21/2023
  10. Take Advantage of Information

    Published: 11/14/2023
  11. Pay Attention to People

    Published: 11/7/2023
  12. Be Relentless About Details

    Published: 10/31/2023
  13. Make a Good First Impression

    Published: 10/25/2023
  14. Take Responsibility for Your Own Training

    Published: 10/17/2023
  15. Manage Like a Mother

    Published: 10/10/2023
  16. Find Out What Your Team Needs

    Published: 10/3/2023
  17. Enforce Your Training

    Published: 9/26/2023
  18. Let's Talk About Introverts

    Published: 9/19/2023
  19. Working Through Anxiety

    Published: 9/12/2023
  20. Invest in Relationships

    Published: 9/5/2023

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.