547 Episodes

  1. Create a Vision People Can Rally Around

    Published: 8/29/2023
  2. Prioritizing Needs During Major Life Changes

    Published: 8/22/2023
  3. How to Handle a Non Performer

    Published: 8/15/2023
  4. Boost Training Effectiveness by Testing on What You Train

    Published: 8/8/2023
  5. Hiring Someone for Their First Job

    Published: 8/1/2023
  6. Building a Culture from Scratch

    Published: 7/25/2023
  7. How to Implement Training into Action

    Published: 7/18/2023
  8. The Power to Make Positive Change

    Published: 7/11/2023
  9. Soft Skills for Technical Teams

    Published: 7/4/2023
  10. Employee Development Leads to Retention

    Published: 6/27/2023
  11. Working with Multiple Generations

    Published: 6/20/2023
  12. Training New Leaders

    Published: 6/13/2023
  13. Work on What's Important Now

    Published: 6/6/2023
  14. Using Technology to Serve Customers

    Published: 5/30/2023
  15. How to Exceed Customer Expectations

    Published: 5/23/2023
  16. Incremental Improvement Gets You Closer to a Promotion

    Published: 5/16/2023
  17. Creating Magic Mastermind Recap

    Published: 5/9/2023
  18. How to Understand Employee Satisfaction

    Published: 5/2/2023
  19. Invest in Yourself

    Published: 4/25/2023
  20. Get Ahead of Your Problems

    Published: 4/18/2023

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.