Creating Disney Magic
A podcast by Lee Cockerell - Tuesdays
547 Episodes
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Use Training to Make Progress
Published: 4/11/2023 -
Working with Disengaged Employees
Published: 4/4/2023 -
The Magic of Helping Others
Published: 3/28/2023 -
Education and Experience is the Perfect Combination
Published: 3/21/2023 -
How to Achieve Performance Excellence
Published: 3/14/2023 -
How to Grow Your Small Business
Published: 3/7/2023 -
Rethink Job Titles
Published: 2/28/2023 -
Get Your Team Heading in the Same Direction
Published: 2/21/2023 -
Offer to Help the Right Way
Published: 2/14/2023 -
Handle Difficult Situations Fast
Published: 2/7/2023 -
Focus Your Strategy
Published: 1/31/2023 -
Get Clarity of Your Supervisor's Expectations
Published: 1/24/2023 -
Get Ahead by Being Nice
Published: 1/17/2023 -
Be a Role Model for the Culture You Want
Published: 1/10/2023 -
What Do You Do With What You Learn
Published: 1/3/2023 -
How to Reinforce Good Customer Service
Published: 12/27/2022 -
Deal With Your Problems
Published: 12/20/2022 -
Discussing the Changes at Disney
Published: 12/13/2022 -
Have Less Meetings and More Conversations
Published: 12/6/2022 -
The Basics of Hospitality
Published: 11/29/2022
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.