58 Episodes

  1. How to Create A Standout Retail Experience with Dawn Craig

    Published: 4/4/2023
  2. The Power of Gifting with Lash Fary

    Published: 3/28/2023
  3. Winning Digital Customers with Howard Tiersky

    Published: 3/21/2023
  4. Rehumanizing the Digital Customer Experience with Ethan Beute

    Published: 3/7/2023
  5. Disrupting the Moving Industry with Ron Holt

    Published: 2/28/2023
  6. Creating the Business & Lifestyle of Your Dreams with Amy Porterfield

    Published: 2/21/2023
  7. Breaking Down the Best Super Bowl Brand Plays

    Published: 2/14/2023
  8. Bringing the 5-Star Hospitality Mindset to the Medical Industry with Jim White

    Published: 2/7/2023
  9. Using Social Media to Power your CX with Hillary Applegate

    Published: 2/1/2023
  10. Digital Transformation with Joe Harouni

    Published: 1/24/2023
  11. Behind The Scenes of Writing My Book!

    Published: 1/10/2023
  12. Balancing Tech and Human Touch with Joe Welu

    Published: 12/13/2022
  13. Connecting with Your Audience on TikTok with Hilary Billings

    Published: 12/6/2022
  14. The Unsung Heroes of Customer Experience with Kim Goei

    Published: 11/29/2022
  15. The Magic Behind the Disney Experience with Dennis Snow

    Published: 11/22/2022
  16. How Fizzah Raza Creates The Ultimate Client Experience

    Published: 11/14/2022
  17. Timeless Customer Experience Trends with Shep Hyken

    Published: 11/14/2022
  18. Creating Superfans Trailer

    Published: 11/11/2022

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In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.