Creating Superfans
A podcast by Brittany Hodak
58 Episodes
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How to Create A Standout Retail Experience with Dawn Craig
Published: 4/4/2023 -
The Power of Gifting with Lash Fary
Published: 3/28/2023 -
Winning Digital Customers with Howard Tiersky
Published: 3/21/2023 -
Rehumanizing the Digital Customer Experience with Ethan Beute
Published: 3/7/2023 -
Disrupting the Moving Industry with Ron Holt
Published: 2/28/2023 -
Creating the Business & Lifestyle of Your Dreams with Amy Porterfield
Published: 2/21/2023 -
Breaking Down the Best Super Bowl Brand Plays
Published: 2/14/2023 -
Bringing the 5-Star Hospitality Mindset to the Medical Industry with Jim White
Published: 2/7/2023 -
Using Social Media to Power your CX with Hillary Applegate
Published: 2/1/2023 -
Digital Transformation with Joe Harouni
Published: 1/24/2023 -
Behind The Scenes of Writing My Book!
Published: 1/10/2023 -
Balancing Tech and Human Touch with Joe Welu
Published: 12/13/2022 -
Connecting with Your Audience on TikTok with Hilary Billings
Published: 12/6/2022 -
The Unsung Heroes of Customer Experience with Kim Goei
Published: 11/29/2022 -
The Magic Behind the Disney Experience with Dennis Snow
Published: 11/22/2022 -
How Fizzah Raza Creates The Ultimate Client Experience
Published: 11/14/2022 -
Timeless Customer Experience Trends with Shep Hyken
Published: 11/14/2022 -
Creating Superfans Trailer
Published: 11/11/2022
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.