139 Episodes

  1. Adapt agency services for changing client needs, with David Huckerby and Natasha Jones

    Published: 8/6/2024
  2. How to productise your agency’s value, with Brian Kessman

    Published: 7/23/2024
  3. Why time-based pricing doesn’t work for agencies, with Tim Williams

    Published: 7/9/2024
  4. Why agencies need to re-think project management, with Jack Skeels

    Published: 6/18/2024
  5. Why selling to prospects and clients is different, with Tim Riesterer

    Published: 6/4/2024
  6. How agencies stand out or die, with Gareth Healey

    Published: 5/21/2024
  7. From laptop business to multi million dollar agency, with Jarrod Lopiccolo

    Published: 5/7/2024
  8. How to win without pitching, with Shannyn Lee

    Published: 4/23/2024
  9. How a workshop culture builds high performing agency teams, with Alison Coward

    Published: 4/9/2024
  10. Selling your agency in 2024, with Jonathan Baker

    Published: 3/26/2024
  11. Why the agency business model isn't working, with Michael Farmer

    Published: 3/4/2024
  12. How to manage a remote agency team, with Gustavo Razzetti

    Published: 2/19/2024
  13. How to price to maximise profit, with Alfie Wenegieme

    Published: 2/2/2024
  14. Agency strategy and predicting the future with AI, with Nikolas Pearmine

    Published: 1/23/2024
  15. How to Sell, with Marcus Cauchi and Benjamin Dennehy

    Published: 1/9/2024
  16. Agency project management and service delivery, with Joanne Reid

    Published: 12/14/2023
  17. How to escape the daily grind of agency ownership, with Karl Sakas

    Published: 12/5/2023
  18. Bonus episode 5 of 5: How to get account managers adding value to your agency from Day 1 (and reduce churn)

    Published: 12/1/2023
  19. Bonus episode 4 of 5: How to get your account managers to ask better questions (and how it can increase client lifetime value)

    Published: 11/30/2023
  20. Bonus episode 3 of 5: Do your account managers know how to run an effective client meeting? If not it could be hurting your agency

    Published: 11/29/2023

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.