132 Episodes

  1. How an SEO agency is automating their internal workflow using AI tools, with Dale Bertrand

    Published: 8/22/2023
  2. How agencies are navigating the legalities of AI use, with Sharon Toerek

    Published: 8/8/2023
  3. How does a non-billable CSD spend their time in an agency?, with Luke Bowler

    Published: 7/19/2023
  4. What a senior account director does in a brand strategy agency, with Andy Kaye

    Published: 6/27/2023
  5. Agency processes and client management with Rob Da Costa

    Published: 6/6/2023
  6. How to negotiate with procurement, with Mike Lander

    Published: 5/18/2023
  7. How a copywriting agency is embracing generative AI, with Konrad Sanders

    Published: 5/4/2023
  8. How AMs & PMs work together in an internal comms agency, with Lindsay McCleary & Sara Forner Howland

    Published: 4/24/2023
  9. What agencies need to know about generative AI, with Roy Murphy

    Published: 4/4/2023
  10. How an AM and PM work together in a digital agency, with Kate Vines & Kiorhte Aghoghogbe

    Published: 3/21/2023
  11. How AI helps account managers improve their communication skills

    Published: 3/7/2023
  12. How to lead your clients into the future, with Kathryn Strachan

    Published: 2/21/2023
  13. Agency mergers and acquisitions, with Mark Sainthill

    Published: 2/7/2023
  14. What can building a personal brand do for you? with Ash Jones

    Published: 1/24/2023
  15. Dealing with adversity as an agency owner, with Rebecca McIntyre-Smith

    Published: 1/4/2023
  16. How to market your agency business, with Dan Archer

    Published: 12/20/2022
  17. How to raise your account management game (part two), with Jenny Plant

    Published: 12/6/2022
  18. How to lead a client services team in an award winning digital marketing agency, with Beth Sharma

    Published: 11/22/2022
  19. How to raise your account management game (part one), with Jenny Plant

    Published: 11/8/2022
  20. How to get referrals without asking, with Stacey Brown Randall

    Published: 10/18/2022

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.