Customer Experience Radio

A podcast by Success stories showcasing CX as a legit business strategy, hosted by Jill Heineck, Founder of Heineck & Company, Inc., a boutique real estate group specialized in high-touch, high level client experiences relocating executives globally.

48 Episodes

  1. Tactical Tip: How Do You Maximize My Listing’s Online Exposure?

    Published: 10/8/2020
  2. Tactical Tip: In Absence of Traditional Open Houses, How do You Attract Buyers?

    Published: 9/24/2020
  3. Tactical Tip: How Do I Sell My House Safely During COVID?

    Published: 9/10/2020
  4. Customer Experience Radio Welcomes Leadership Coach and Author Jason Young

    Published: 8/20/2020
  5. Customer Experience Radio Welcomes: Jay Papasan with Papasan Properties Group

    Published: 7/30/2020
  6. Customer Experience Radio Welcomes: Lauren Herring with IMPACT Group

    Published: 6/25/2020
  7. Customer Experience Radio Welcomes: Shane Green with SGEi

    Published: 6/21/2020
  8. Customer Experience Radio Welcomes: John Hightower with Arch + Tower

    Published: 6/12/2020
  9. Customer Experience Radio Welcomes: Nina Arnaiz with Premia Relocation Mortgage

    Published: 6/11/2020
  10. Customer Experience Radio Welcomes: Dr. Randy Ross with Remarkable and Scott MacLellan with TouchPoint Support Services

    Published: 6/10/2020
  11. Customer Experience Radio Welcomes: Paige Holden with XONEX Relocation

    Published: 5/7/2020
  12. Customer Experience Radio Welcomes: Wes Moss with Capital Investment Advisors

    Published: 5/6/2020
  13. Customer Experience Radio Welcomes: Jaida and Amie Burke with Kids Care Organization

    Published: 4/30/2020
  14. Customer Experience Radio Welcomes: Katie Cyphers with Academics Plus and Ashley Stamoulis with Suthingirl

    Published: 4/16/2020
  15. Customer Experience Radio Special Edition: Taking Care of Your Team

    Published: 3/19/2020
  16. Customer Experience Radio Welcomes: Gwinnett Chamber of Commerce President Nick Masino

    Published: 2/20/2020
  17. Customer Experience Radio Welcomes: Leo Falkenstein and Landon Yarborough with Consume Media

    Published: 1/15/2020
  18. Customer Experience Radio Welcomes: Dan Schorr and Brad Ross with Premier Foodservice Group

    Published: 11/20/2019
  19. Customer Experience Radio Welcomes: Author and Speaker Dee Ann Turner

    Published: 10/16/2019
  20. Customer Experience Radio Welcomes: Orlando Lynch and Edmund Ruiz with Atlanta Peach Movers

    Published: 9/25/2019

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Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.