Customer Service Gold Dust Podcast

88 Episodes

1. EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins

   Published: 2/23/2022
2. EP 47: Bright Ideas with Karl Sandland

   Published: 2/16/2022
3. EP 46: Service Operations with Alec Dalton

   Published: 2/9/2022
4. EP 45: Life's Too Short, Do What You Love For A Living!

   Published: 2/2/2022
5. EP 44: Think Simple Win Big with Doug Bennett

   Published: 1/26/2022
6. EP 43: Customer Success Strategies with Ryan Noakes

   Published: 1/19/2022
7. EP 42: How To Show Genuine Interest In Your Customers with Graeme Forbes

   Published: 1/12/2022
8. EP 41: Acheiving Your Goals in 2022

   Published: 1/5/2022
9. EP 40: Importance Of Understanding Why Do Customers Complain with Jonathan Mantle

   Published: 12/29/2021
10. EP 39: Conquering Mediocrity with Jamie Thorpe

    Published: 12/23/2021
11. EP 38: An Exercise in Making things Memorable

    Published: 12/15/2021
12. EP 37: 5 Tips On How To Create Better Connections With Your Customer

    Published: 12/8/2021
13. EP 36: What Football Teaches Us About Achieving Successful Customer Experience with Gregorio Uglioni

    Published: 12/1/2021
14. EP 35: How to Improve Customer Satisfaction Using The Service Triangle Approach with Rob Moon

    Published: 11/24/2021
15. EP 34: Why Effective Listening Is A Crucial Skill Not Only In Work But In Life

    Published: 11/17/2021
16. EP 33: Zero Party Data with Joanna Carr

    Published: 11/10/2021
17. EP 32: Providing A World Class Warm Welcome

    Published: 11/3/2021
18. EP 31: How Mystery Shoppers Can Help Your Business Thrive with Tony Morris

    Published: 10/27/2021
19. EP 30: The Truth About Right First Time!

    Published: 10/20/2021
20. EP 29: How Loyalty Actually Increases When Customers Invest More Into The CX Relationship With Hege Marie Brown

    Published: 10/13/2021