Customer Service Gold Dust Podcast

88 Episodes

1. EP 68: The Importance of Giving Compliments

   Published: 7/13/2022
2. EP 67: Contact Center Secrets with Matt Beckwith

   Published: 7/6/2022
3. EP 66: Getting the Little Things Right in Customer Service

   Published: 6/29/2022
4. EP 65: Best Ever Customer Service in the Hospitality Industry

   Published: 6/22/2022
5. EP 64: Creating Customer D.E.L.I.G.H.T!

   Published: 6/15/2022
6. EP 63: Developing Your Mindset

   Published: 6/8/2022
7. EP 62: Telecommuting in the Customer Service Industry with Kate Brouse

   Published: 6/1/2022
8. EP 61: The Benefits of Mystery Shopping with Elaine Lee

   Published: 5/25/2022
9. EP 60: Location-Planning with Sarah Hitchcock

   Published: 5/18/2022
10. EP 59: Riding the Waves with Natasha Ratanshi-Stein

    Published: 5/11/2022
11. EP 58: Rick DeLisi

    Published: 5/4/2022
12. EP 57: Think Wow with Dan Brown

    Published: 4/27/2022
13. EP 56: Creating VIP Customer Experience with Carolene Méli

    Published: 4/20/2022
14. EP 55: Reconnecting The Customer Experience with Mads Fosselius

    Published: 4/13/2022
15. EP 54: Accelerating Your CX Journey with Nate Brown

    Published: 4/6/2022
16. EP 53: Digitally Transforming CX with Diane Magers

    Published: 3/30/2022
17. EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang

    Published: 3/23/2022
18. EP 51: Predictive Analysis with Hrushi Kulkarni

    Published: 3/16/2022
19. EP 50: Overnight "Celebrity Service" with Geoff Ramm

    Published: 3/9/2022
20. EP 49: Think Wow with Rebecca Brown

    Published: 3/2/2022