Customer Support Leaders
A podcast by Charlotte Ward
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Categories:
341 Episodes
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20: Transitioning to Leadership - Personal Perspectives with Simone Secci
Published: 1/31/2020 -
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor
Published: 1/30/2020 -
18: Transitioning to Leadership - Personal Perspectives with Kristina King
Published: 1/29/2020 -
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Published: 1/28/2020 -
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes
Published: 1/27/2020 -
15: Awkward Conversations with Lauren Eimers
Published: 1/24/2020 -
14: Awkward Conversations with Matt Dale
Published: 1/23/2020 -
13: Awkward Conversations with Meredith Molloy
Published: 1/22/2020 -
12: Awkward Conversations with Ash Rhodes
Published: 1/21/2020 -
11: Awkward Conversations with Hilary Dudek
Published: 1/20/2020 -
10: Future of Support with Jenny Dempsey
Published: 1/17/2020 -
9: Future of Support with Kristina King
Published: 1/16/2020 -
8: Future of Support with Meredith Molloy
Published: 1/15/2020 -
7: Future of Support with Vanessa Subramaniam
Published: 1/14/2020 -
6: Future of Support with Craig Stoss
Published: 1/13/2020 -
5: Empathy with Ash Rhodes
Published: 1/10/2020 -
4: Empathy with Craig Stoss
Published: 1/9/2020 -
3: Empathy with Natalie Ruhl
Published: 1/8/2020 -
2: Empathy with Matt Dale
Published: 1/7/2020 -
1: Empathy with Jenny Dempsey
Published: 1/6/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.