CXChronicles Podcast

249 Episodes

1. CXChronicles Podcast Episode 42 -- CXWeekly Update How to Build a Voice of Customer Program

   Published: 10/22/2018
2. CXChronicles Podcast Episode 41 -- CXWeekly Update 6 CX Metrics for Success!

   Published: 10/15/2018
3. CXChronicles Podcast Episode 40 -- CXWeekly on Customer Journey Mapping

   Published: 9/11/2018
4. CXChronicles Podcast Episode 39 -- CXWeekly Update on Complimenting Sales with CX

   Published: 8/29/2018
5. CXChronicles Podcast Episode 38 -- CXWeekly Update Ways to Improve Your CSAT Reporting!

   Published: 8/23/2018
6. CXChronicles Podcast Episode 37 with Julia Lowd, Director of Customer Ops at Betterment

   Published: 8/16/2018
7. CXChronicles Podcast Episode 36 with Mario Sansalone, Head of CX at Grindr

   Published: 8/7/2018
8. CXChronicles Podcast Episode 35 -- with Shep Hyken, New York Time's Best Selling Author

   Published: 7/31/2018
9. CXChronicles Podcast Episode 34 -- Cyrpto, Blockchain and Venture Capital with Ryan O'Connor

   Published: 7/24/2018
10. CXChronicles Podcast Episode 33 -- with Derek Mihalicz, Head of CX from Unyte in Toronto

    Published: 7/17/2018
11. CXChronicles Podcast Episode 32 -- CX Weekly Update CX Top Reason Consumer picks Brand

    Published: 7/9/2018
12. CXChronicles Podcast Episode 31 -- with Nate Chai, Head of CX from Thumbtack

    Published: 6/27/2018
13. CXChronicles Podcast Episode 30 -- CX Weekly Streaming Services vs. Cable TV CSAT Results

    Published: 6/13/2018
14. CXChronicles Podcast Episode 29 -- CX Weekly Update Tribute to Anthony Bourdain

    Published: 6/12/2018
15. CXChronicles Podcast Episode 28 -- CX Weekly Update, 13 Ideas to Improve your CSAT Reporting

    Published: 5/31/2018
16. CXChronicles Podcast Episode 27 -- with Abdullah Khan, Head of Customer Support @ FuboTV

    Published: 5/23/2018
17. CXChronicles Podcast Episode 26 -- with Garrett Smith, Founder of Repcheckup & Pitch and Pivot

    Published: 5/18/2018
18. CXChronicles Podcast Episode 25 -- CX Weekly Update -- 10 Things Not To Do With Your Customer

    Published: 5/15/2018
19. CXChronicles Podcast Episode 24 -- CX Weekly Update -- Top 20 Customer Review Sites

    Published: 5/11/2018
20. CXChronicles Podcast Episode 23 -- CX Weekly Update -- Design Thinking's impact on CX

    Published: 5/7/2018