327 Episodes

  1. Knowledge 2025 Recap: ServiceNow’s AI and CRM Push—What Customers Really Want

    Published: 5/8/2025
  2. Microsoft Earnings Reveal Strategy Shift: What Customers Must Know Before Renewals

    Published: 5/6/2025
  3. SaaS Vendor Frustrations: Price Hikes, AI Pushes & Finding Leverage

    Published: 5/1/2025
  4. ServiceNow’s Q1 FY25 Earnings: What Customers Must Prepare For

    Published: 4/25/2025
  5. SaaS Flexibility: A Promise That Was Never Fulfilled

    Published: 4/23/2025
  6. ServiceNow Knowledge 2025: How IT Leaders Can Turn the Conference into a Strategic Advantage

    Published: 4/22/2025
  7. The Hidden Traps in SaaS Renewals: What Vendors Don’t Want You to Know

    Published: 4/11/2025
  8. Navigating Salesforce’s Success and Security Offerings’ Licensing Metrics

    Published: 4/10/2025
  9. ServiceNow Acquires Logik.ai: A Bold Move into the CRM Battlefield

    Published: 4/8/2025
  10. Bridging Talent Deserts & IT Project Success with GenAI – A Conversation with Marc Kermisch

    Published: 4/3/2025
  11. Microsoft Copilot Studio: Negotiation Tips Customers Need to Know

    Published: 3/31/2025
  12. One of the Hidden Traps in Enterprise SaaS Contracts – What You Need to Know!

    Published: 3/25/2025
  13. Microsoft’s Price Hikes: What It Means for Your Business and How to Respond

    Published: 3/24/2025
  14. Mastering SaaS Negotiations: Key Strategies for IT Leaders

    Published: 3/20/2025
  15. Salesforce vs. ServiceNow: The Battle for CRM & ITSM Dominance

    Published: 3/19/2025
  16. Master Your Microsoft Renewal: Timing and Strategy Insights

    Published: 3/13/2025
  17. ServiceNow’s Biggest Acquisition Yet: $2.85B Move to Expand Agentic AI, CRM & Search

    Published: 3/11/2025
  18. Mastering Microsoft Renewals: Strategies for Smarter Negotiations

    Published: 3/6/2025
  19. Salesforce Customers Are Pushing Back – Here's Why

    Published: 3/4/2025
  20. Salesforce Q4 FY25 Earnings: Growth, Misses, and the Future of AI & Data

    Published: 2/27/2025

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